Terms and Conditions


The present General Sales Conditions have as their object the purchase of products made remotely via computer network at shop.teatrosancarlo.it site. Each purchase transaction will be governed by the provisions of LD. 185/99, LD. 206/05; the information for the conclusion of the contract will be submitted art. 12 of Legislative Decree. 70/03 and, as regards the protection of confidentiality, will be submitted to the rules under LD. 196/03.


The contracts of sale of products on the site shop.teatrosancarlo.it are considered concluded at the time of the receipt of the purchase order placed by the customer at the Teatro di San Carlo, and the latter She accepts. Teatro di San Carlo will send promptly to the customer received a purchase order placed by the customer. The customer, by sending electronic of your purchase order, declares to have read and have accepted these general conditions of contract and undertakes to observe and respect in its relations with the San Carlo Theatre.


Teatro di San Carlo in accordance with art. 13 of Legislative Decree 196/2003, informs that the personal and fiscal data acquired also verbally in relation to our business relationship, provided directly by the interested parties, or otherwise acquired as part of the company, they will be handled in compliance with the above law including the confidentiality requirements provided by these In relation to these may be exercised its right under Article 7 LD. 196/2003.


The customer is required, before submitting your purchase order, carefully read these general conditions of sale. The forwarding of the purchase order involves their full knowledge and acceptance. The Customer must, finally, once concluded the on-line purchase procedure, to print and keep these general conditions of sale, already examined and accepted during the conclusion of the contract.


By placing an order online, the customer transmits to Teatro di San Carlo a proposal to purchase the product and / or products in the shopping cart. When the customer places an order online for products added to their cart, you agree to buy them at the price and terms stated in these Terms of Sale. Teatro di San Carlo inform the Customer acceptance and confirmation. In particular Teatro di San Carlo will not accept orders: If the material at the time the order is not in stock and / or if the customer can not or will not pay using (Paypal) credit cards, bank transfer or cash. You can place an order through the website is shop.teatrosancarlo.it to prices and conditions stated therein and is at authorized dealers.


The customer buys the product, whose characteristics are shown on-line in the relevant descriptions and technical specifications, at the price specified therein to which are added the costs of delivery as specified on the site. Before the purchase order summarizes the unit cost of each product chosen, the total cost when you purchase more products and their delivery costs. After submitting the purchase order, the customer will receive from Teatro San Carlo an e-mail message stating confirmation of receipt of the purchase order and containing the information on the main characteristics of the goods purchased, the details of the price , delivery costs, applicable taxes, and the means of payment and containing a reference to the general conditions of contract and information about the existence of the right of withdrawal, the terms and conditions of its exercise displayed on the site mode. Following the approval of Law Decree 4 July 2006. 223 "budget measure" Art. 37 paragraphs 8 and 9, converted into Law 248 of August 4, 2006, entered into force August 12, 2006, which is restored to the obligation to communicate the list of customers and suppliers in the event of issue invoice, and the Decree Law 78 of 31 May 2010 converted into Law 122 of July 30, 2010, imposes the need to require customers to communicate and VAT tAX CODE in the appropriate fields on the site.


The customer can make the payment had to choose one of the following methods listed. Payment by credit card: If the consumer wishes to pay by credit card, it may use the PayPal payment process, likely to ensure the confidentiality of data provided by customers. For any further information and Legal Agreements please see the customer to consult the www.paypal.com website. cash on delivery: cash on delivery is only accepted if made by cash or check; consequently, pursuant to art. 1197 of the Civil Code, will not accept payments by check. This surcharge is due solely and exclusively to the Courier chosen and used by Teatro di San Carlo.


The goods purchased, together with the invoice, is delivered by courier to the address specified by the customer when ordering online. Any special needs of the Teatro San Carlo guarantees the delivery of the goods within 15 (fifteen) working days from the date of receipt of the confirmation of the transaction. (For payment by 15 days the mark will be counted from the date of receipt by e-mail.). In the event that the customer chooses the delivery mode on delivery, payment can only be made through cash or bank draft to be delivered directly to the carrier at the time of receipt of goods. In the case of non-delivery for the absence of the recipient, the address from him in the order indicated, the courier will leave a notice and try again a second time; if the recipient proves still absent, the goods will be returned to the sender.


The products purchased on shop.teatrosancarlo.it site are subject to discipline on the sale of consumer goods. The delivered products comply with the online features described in the relevant pages and techniques. Teatro di San Carlo is liable to the customer for the lack of conformity existed at the time of delivery.


The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to terminate any contract with the San Carlo Theatre, without penalty and without giving any reason, within a period of 8 (eight) working days from product receipt of goods. The right of withdrawal is recognized in the consumer in relation to any goods which he purchased on shop.teatrosancarlo.it site.


The products sold are not subject to any import tax or customs duty, if the product is sold and delivered in Italy or within the European Union. In the case of deliveries to countries outside the European Union, the products may be subject to import taxes and / or customs duties depending on the type of product and the country of destination. It is not possible to predict in any way if and what costs would be incurred for the customs clearance of the goods. For more information, you can contact the customs office of your country. In all cases, any costs relating to import taxes and / or customs duties will be borne by the customer.

COMPLAINTS For any claim or explanation, the customer must contact shop@teatrosancarlo.it. The customer will be contacted for clarification within 3 (three) working days of the request.

REFERENCE Although not expressly provided in this agreement shall apply to current Italian law.

Product added to compare.